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Building Successful Online Communities

Building Successful Online Communities

Author: Robert E. Kraut, Paul Resnick, Sara Kiesler, Moira Burke, Yan Chen, Niki Kittur, Joseph Konstan, Yuqing Ren, John Riedl
Publisher: MIT Press
ISBN: 0262297396
Pages: 328
Year: 2012-03-23
Online communities are among the most popular destinations on the Internet, but not all online communities are equally successful. For every flourishing Facebook, there is a moribund Friendster -- not to mention the scores of smaller social networking sites that never attracted enough members to be viable. This book offers lessons from theory and empirical research in the social sciences that can help improve the design of online communities.The authors draw on the literature in psychology, economics, and other social sciences, as well as their own research, translating general findings into useful design claims. They explain, for example, how to encourage information contributions based on the theory of public goods, and how to build members' commitment based on theories of interpersonal bond formation. For each design claim, they offer supporting evidence from theory, experiments, or observational studies.
Building Successful Online Communities

Building Successful Online Communities

Author: Robert E. Kraut, Paul Resnick
Publisher:
ISBN: 0262528916
Pages: 328
Year: 2016-02-12
Online communities are among the most popular destinations on the Internet, but not all online communities are equally successful. For every flourishing Facebook, there is a moribund Friendster -- not to mention the scores of smaller social networking sites that never attracted enough members to be viable. This book offers lessons from theory and empirical research in the social sciences that can help improve the design of online communities. The authors draw on the literature in psychology, economics, and other social sciences, as well as their own research, translating general findings into useful design claims. They explain, for example, how to encourage information contributions based on the theory of public goods, and how to build members' commitment based on theories of interpersonal bond formation. For each design claim, they offer supporting evidence from theory, experiments, or observational studies.
Building Successful Online Communities

Building Successful Online Communities

Author: Robert E. Kraut, Paul Resnick, Sara Kiesler
Publisher: MIT Press (MA)
ISBN: 0262016575
Pages: 309
Year: 2011
Uses insights from social science, psychology, and economics to offer advice on planning and managing an online community.
Community Building on the Web

Community Building on the Web

Author: Amy Jo Kim
Publisher: Peachpit Press
ISBN: 013270515X
Pages: 380
Year: 2006-07-19
What's the point of creating a great Web site if no one goes there-or worse, if people come but never return? How do some sites, such as America Online, EBay, and GeoCities, develop into Internet communities with loyal followings and regular repeat traffic? How can Web page designers and developers create sites that are vibrant and rewarding? Amy Jo Kim, author of Community Building on the Web and consultant to some of the most successful Internet communities, is an expert at teaching how to design sites that succeed by making new visitors feel welcome, rewarding member participation, and building a sense of their own history. She discusses important design strategies, interviews influential Web community-builders, and provides the reader with templates and questionnaires to use in building their own communities.
Design to Thrive

Design to Thrive

Author: Tharon Howard
Publisher: Morgan Kaufmann
ISBN: 008095720X
Pages: 248
Year: 2009-12-08
Social networks and online communities are reshaping the way people communicate, both in their personal and professional lives. What makes some succeed and others fail? What draws a user in? What makes them join? What keeps them coming back? Entrepreneurs and businesses are turning to user experience practitioners to figure this out. Though they are well-equipped to evaluate and create a variety of interfaces, social networks require a different set of design principles and ways of thinking about the user in order to be successful. Design to Thrive presents tried and tested design methodologies, based on the author’s decades of research, to ensure successful and sustainable online communities -- whether a wiki for employees to share procedures and best practices or for the next Facebook. The book describes four criteria, called "RIBS," which are necessary to the design of a successful and sustainable online community. These concepts provide designers with the tools they need to generate informed creative and productive design ideas, to think proactively about the communities they are building or maintaining, and to design communities that encourage users to actively contribute. Provides essential tools to create thriving social networks, helping designers to avoid common pitfalls, avoid costly mistakes, and to ensure that communities meet client needs Contains real world stories from popular, well known communities to illustrate how the concepts work Features a companion online network that employs the techniques outlined in the book
Buzzing Communities

Buzzing Communities

Author: Richard Millington
Publisher: BookBaby
ISBN: 098835991X
Pages: 406
Year: 2012-10-18
Buzzing Communities cuts through the fluff to offer a clear process for creating thriving online communities. This book combines a century of proven science, dozens of real-life examples, practical tips, and trusted community-building methods. This step-by-step guide includes a lifecycle for tracking your progress and a framework for managing your organization's community efforts. This Book Will Help You to: -Understand what the members of your community really want. -Dramatically increase the number of newcomers that become regulars. -Avoid the mistakes most organizations make when they try to build online communities. -Develop a fantastic, user-friendly website for your members. -Grow your online community to critical mass and beyond -Keep members engaged and active in your community. -Measure the community's return on investment and explain the benefits to your organization.
The Art of Community

The Art of Community

Author: Jono Bacon
Publisher: "O'Reilly Media, Inc."
ISBN: 1449338674
Pages: 576
Year: 2012-05-09
Online communities provide a wide range of opportunities for supporting a cause, marketing a product or service, or building open source software. The Art of Community helps you recruit members, motivate them, and manage them as active participants. Author Jono Bacon offers experiences and observations from his 14-year effort to build and manage communities, including his current position as manager for Ubuntu. Discover how your community can become a reliable support network, a valuable source of new ideas, and a powerful marketing force. This expanded edition shows you how to keep community projects on track, make use of social media, and organize collaborative events. Interviews with 12 community management leaders, including Linus Torvalds, Tim O’Reilly, and Mike Shinoda, provide useful insights. Develop specific objectives and goals for building your community Build processes to help contributors perform tasks, work together, and share successes Provide tools and infrastructure that enable members to work quickly Create buzz around your community to get more people involved Harness social media to broadcast information, collaborate, and get feedback Use several techniques to track progress on community goals Identify and manage conflict, such as dealing with divisive personalities
Democratizing Innovation

Democratizing Innovation

Author: Eric von Hippel
Publisher: MIT Press
ISBN: 0262002744
Pages: 204
Year: 2005
The process of user-centered innovation: how it can benefit both users and manufacturers and how its emergence will bring changes in business models and public policy.
The Online Community Blueprint: A 9-Step Guide to Planning an Online Community for Your Customers, Members, or Partners

The Online Community Blueprint: A 9-Step Guide to Planning an Online Community for Your Customers, Members, or Partners

Author: Katie Bapple, Joshua Paul, Katie Oakes
Publisher: Lulu.com
ISBN: 0692451587
Pages: 64
Year: 2015-06-01
The Online Community Blueprint is a practical guide to the plans and processes to put in place before launching a private and branded online community for your company.
Managing Online Forums

Managing Online Forums

Author: Patrick O'KEEFE
Publisher: AMACOM
ISBN: 0814412939
Pages: 320
Year: 2008-04-21
Every day, millions of users log on to their favorite online forums and interact with others to get advice and discuss everything from the latest news and trends to their hobbies, professions, and whatever else strikes their fancy. Admin­istrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure. Patrick O’Keefe has spent years developing and managing online communities. Now, he shows readers how to make the right decisions about every aspect of their forums, including: • choosing a name and domain name • picking the right software • deciding on user options like avatars and private messaging • setting guidelines and dealing with violators • ensuring that posts stay on topic • settling online disputes among users • involving users and keeping the site interesting Managing Online Forums is the one book that shows site owners and administrators how to create a safe and entertaining community that users will return to again and again.
Design, When Everybody Designs

Design, When Everybody Designs

Author: Ezio Manzini, Rachel Coad
Publisher: MIT Press
ISBN: 026232864X
Pages: 256
Year: 2015-03-06
In a changing world everyone designs: each individual person and each collective subject, from enterprises to institutions, from communities to cities and regions, must define and enhance a life project. Sometimes these projects generate unprecedented solutions; sometimes they converge on common goals and realize larger transformations. As Ezio Manzini describes in this book, we are witnessing a wave of social innovations as these changes unfold -- an expansive open co-design process in which new solutions are suggested and new meanings are created. Manzini distinguishes between diffuse design (performed by everybody) and expert design (performed by those who have been trained as designers) and describes how they interact. He maps what design experts can do to trigger and support meaningful social changes, focusing on emerging forms of collaboration. These range from community-supported agriculture in China to digital platforms for medical care in Canada; from interactive storytelling in India to collaborative housing in Milan. These cases illustrate how expert designers can support these collaborations -- making their existence more probable, their practice easier, their diffusion and their convergence in larger projects more effective. Manzini draws the first comprehensive picture of design for social innovation: the most dynamic field of action for both expert and nonexpert designers in the coming decades.
The Social Machine

The Social Machine

Author: Judith Donath
Publisher: MIT Press
ISBN: 0262027011
Pages: 432
Year: 2014-05-23
New ways to design spaces for online interaction -- and how they will change society.
Constructing Green

Constructing Green

Author: Nicole Woolsey Biggart
Publisher: MIT Press
ISBN: 0262019418
Pages: 399
Year: 2013-08-02
Experts consider green construction and the social, institutional, and cultural changes associated with it, through a sociological and organizational lens.
DIY Citizenship

DIY Citizenship

Author: Matt Ratto, Megan Boler, Ronald Deibert
Publisher: MIT Press
ISBN: 0262026813
Pages: 450
Year: 2014-02-07
How social media and DIY communities have enabled new forms of political participation that emphasize doing and making rather than passive consumption.
Digital Habitats

Digital Habitats

Author: Etienne Wenger, Nancy White, John D. Smith
Publisher: CPsquare
ISBN: 0982503601
Pages: 227
Year: 2009
Technology has changed what it means for communities to "be together." Digital tools are now part of most communities' habitats. This book develops a new literacy and language to describe the practice of stewarding technology for communities. Whether you want to ground your technology stewardship in theory and deepen your practice, whether you are a community leader or sponsor who wants to understand how communities and technology intersect, or whether you just want practical advice, this is the book for you.